ROBIN SERVICE

                                                                           

 Free Spare Parts

Worldwide Repairment

Life-time Technical Support

  After Warranty

Replaced units covered by warranty are free of charge. Quick delivery with right parts available in stock.

Online instruction and onsite repairment are available worldwide.

Not limited to parts & repairment, any issue about machines, our technical support is here for you.

Same repairment is still available without labor cost and only charges for materials fee.

 

ROBIN SERVICE CAN BENEFIT for CLIENTS

Products Custom Made Design

Products Custom Made Design

Robin has expreienced engineers who can do cusotm design for the ice machines according to clients local ambinents, also help you start your business easily once you get the machines. Therefore, some equipments can also be ordered and shipped with the ice machine together. 


Distinctive ice machines may require varying location size, ambient room, power, and water needs. To help you use it correctly and allow the machine to work efficiently for a longer time, engineers will guide you through the whole process. 

Advanced Production Line


Our manufacturing facility is equipped with advanced machinery and tools that allow us to produce high-quality products with accuracy and precision. We have a skilled workforce that can operate these machines effectively, and we also use quality control measures to ensure that our products meet the required standards.

Advanced Production Line
Excellent Installation & Inspection

Excellent Installation & Inspection

A full set of instruction manual with detailed technical information is provided for you. If you need any online or onsite assistance, we offer maintenance services to our clients, where we inspect and maintain the product regularly. Our team can diagnose problems and perform repairs or replacements efficiently to ensure minimum downtime for our clients. 


The capacity, energy consumption and other specifics of the machine can be provided through recorded video or live video for your convenience before the shipment. What’s more, you are also welcomed to confirm the details in person or send your friends or professional inspection institution to ROBIN factory, such as BV, SGS and so on.


Safe Logistics Arrangement

Packaging with standarding exporting packing, and professional fixed in LCL or FUL, prevents the machine from getting damage. We will handle the shipment procedures till it arrives. International trading and payment terms are available without any concern.
Trading Terms: FOB, CIF, CNF, EXW
Payment Terms: T/T,  Credit card, Cash for offline orders.

Safe Logistics Arrangement
Maintainance & After Serivce System

Maintainance & After Serivce System


We understand that once we install the product, it needs maintenance to stay functional and efficient. That's why we offer maintenance services to our clients, where we inspect and maintain the product regularly. Our team can diagnose problems and perform repairs or replacements efficiently to ensure minimum downtime for our clients. We provide turnkey services from professional project design, equipment manufacturing,   assembly test and  constructing, operation training, and regular maintenance, to after-sale  service, etc.